Spriggy Mobile
Specialist support
Our team can help if you're affected by domestic, family or sexual violence, are finding it hard to pay, or want to make a complaint. Choose the support you need below, or contact us directly.
Get support
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Domestic and family violence statement
Support if you're affected by domestic, family or sexual violence.
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Payment assistance
Help if you're finding it hard to pay.
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Make a complaint
How to complain, how long it takes and how to escalate.
Contact us
- Phone 1300 640 918
- In-app chat By using in-app chat in the Spriggy app.
- Email complaints@spriggy.com.au
- Post Spriggy Mobile, PO Box Q56, Queen Victoria Building NSW 1230
- Non-English speaking
- You can contact the Translating and Interpreting Service (TIS National) on 131 450 or tisnational.gov.au
- If you are deaf, have a hearing or speech impairment or need extra support
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You can contact us through the National Relay Service (around Australia)
Monday to Sunday 9am to 5pm, and 10am to 4pm on NSW public holidays (AEST/AEDT), on:
- Voice Relay (Speak and Listen): 1300 555 727
- TTY or SMS Relay: 133 677
- NRS Chat: 1300 553 467
- NRS Captions: 1300 018 342
Hours: Monday to Sunday, 9am to 5pm. NSW public holidays, 10am to 4pm. All times are AEST/AEDT.